How engaged are your followers on Twitter?

I just received my 267,786th direct message on Twitter asking if I wanted the secret to getting 6,000 followers in 30 days.

97.5% of these folks have been using Twitter for over three months and still have less than 1,000 followers.

Can someone do the math for me?

Does size really matter?

The number of followers you have on Twitter does matter – but it doesn’t matter that much. That’s because follower count is just one data point in the overall “social proof” picture.

Consider these two users:

 How engaged are your followers on Twitter?

Yes, Chris has a gazillion followers. But Brian is the CEO of Hubspot. The difference between their follower numbers (73,000-ish) would hardly be a consideration to a potential follower.

How engaged are your followers?

Someone who has 1,000 unengaged followers has the ability to reach 1,000 people – at best. But someone with 100 passionate followers, each with 100 of their own followers can reach 10,000 people – and probably more.

So, how can you tell if your followers are engaged?

Two ways to measure engagement on Twitter:

1. Clicks

If someone clicks on a link that you tweet, that’s an action that can be measured with tools like bit.ly. Bit.ly will measure clicks to any URL, regardless of whether you own the site or not. What visitors do after that point can be measured with Woopra or Google Analytics – but only for links leading to and within your site.

Below is a screen shot of Bit.ly stats as displayed in CoTweet, a web-based enterprise Twitter application.

bitly stat candy How engaged are your followers on Twitter?

Bit.ly stats in CoTweet

2. Retweets

One of the strongest forms of social proof on Twitter is the retweet. A retweet is essentially a stamp of approval on your tweet, by the user retweeting it.

Retweets can be measured with tools like Twitter-friends (for stat grrls, like Beth) and Retweetrank (for folks who like just one number, like me).

Twitter-Friends.com

Twitter-Friends.com

Retweet Rank

Retweet Rank

Note: Want to learn more? Read “Measuring your Twitter network’s health“.

What other ways can you measured engagement?

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  • I think Mr. Guy Kawasaki would agree to disagree on this one.

    http://blog.guykawasaki.com/2008/12/how-to-use-...

    That said, I have to be on the side of "quality friends on Twitter matter more than total numbers" because i'll never have 1million followers :)

    One way i've seen this effect play out is by watching the RT love from highly connected people in know on Twitter. I tend to get many more RT's if I get a RT from someone who is VERY active on Twitter and has been building relationships with people there for a while. On the other hand, I've gotten RT's from people with ton's of followers and the resulting RT's after that didnt happen as you'd expect.

    It all comes down to relationship and people wanting to share what you Tweet because they like you and value the time they have spent with you.

    http://twitter.com/franswaa
    [rq=44009,0,blog][/rq]franswaa: RT @johnhaydon If Google ranked your posts on Twitter, would it change how you tweet? http://tinyurl.com/nhjwj4 (me: uh oh!!)
  • Frank - thanks for stopping by!

    It's funny that you mention guy. When I conducted my social media experiment with Guy Kawasaki and the fool on the hill, I ended up getting the highest number of retweets I've gotten in a while. Clearly, his followers are engaged.
  • I agree wholeheartedly with this post and Gabe's response. I read every single post from the people I follow. Yes, every single one of them, and try my best to remember the 3 R's of Twitter - Read, Retweet, and Respond. If I find myself consistently skipping over someone's posts, then I know that maybe its time to unfollow.

    It's sad to see how many people use their number of followers as an indication of how valuable their posts are. My #1 rule when deciding to follow someone? If they haven't @ responded to someone, anyone on the 1st page of their Tweets...I give it a pass.
  • Thanks, Amy. By the way, I love some of your design work here.
  • Thanks John! Look forward to reading more of your posts!
  • Hey John,
    Thanks for this post. I wasn't aware of the tools that you mentioned - must check them out right away.

    My take when I see someone who has 75K+ (or even 20+K) followers is that I don't bother to follow them because it is too difficult to engage with them. I love following people that have less than 1000 followers so we can actually have a conversation. I really feel sorry for the people that are getting sucked in to this follower trap - all they end up getting is a number of people that didn't choose to follow them because of their content which means few of them ever will connect with each other. Great post - thanks!
    [rq=5529,0,blog][/rq]To Follow or Not to Follow
  • Gabe,

    I agree with you. Folks like @chrisbrogan do a very good job at engaging with followers, but of course it's not humanly possible to converse with 75,000 people.

    That's why some folks use either Seesmic or Tweetdeck, which allow you to filter on followers and create consistent connections with people.

    Thanks for the visit!

    John
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